Shipping policy

Effective Date: June 22, 2026

1.1 Overview

RukuFight ships fitness and combat sports equipment internationally. We are committed to delivering your order in a safe and timely manner. Please read this policy carefully before placing an order.

1.2 Shipping Destinations

We currently ship to the following countries and regions:

•       United Kingdom (UK)

•       United States (USA)

•       Additional international destinations may be available at checkout

1.3 Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment confirmation. Orders placed on weekends or public holidays will begin processing the next business day.

1.4 Estimated Delivery Times

•       Pakistan: 3–7 business days

•       United Kingdom: 7–14 business days

•       United States: 7–14 business days

•       Other International Destinations: 10–21 business days

Delivery times are estimates only. RukuFight is not responsible for delays caused by customs clearance, postal service issues, or force majeure events.

1.5 Shipping Costs

Shipping fees are calculated at checkout based on the destination country, package weight, and dimensions. Free shipping promotions, if applicable, will be displayed on the website at the time of purchase.

1.6 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your shipment. If you do not receive a tracking email within 3 business days of placing your order, please contact us at Hassan@rukufight.com

1.7 Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. RukuFight is not responsible for any delays due to customs processing.

1.8 Failed or Undeliverable Shipments

If a package is returned to us due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect from a postal facility, the customer will be responsible for the cost of re-shipping. RukuFight will contact you to arrange re-delivery.

1.9 Damaged or Lost Packages

If your package arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date at Hassan@rukufight.com. We will open a claim with the carrier and work to resolve the issue promptly.